Credence Resume Fit™ ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to our website and all services we provide.
Information We Collect
- Documents you provide: Resumes, cover letters, and job descriptions you upload or paste to use our crafting tools.
- Account information: Your name, email address, and password when you create an account.
- Payment information: Billing details processed securely through our payment provider. We do not store full card numbers on our servers.
- Usage data: Pages visited, features used, and analytics events that help us improve the service.
- Optional career data: If you opt in, anonymized career-level and industry data may be contributed to our aggregate FTX™ dataset for research. This data is stripped of personally identifiable information.
How We Use Your Information
- To craft, optimize, and deliver resume and cover letter documents.
- To provide ATS scoring and job-fit analysis.
- To process payments and manage your membership or subscription.
- To send service-related emails such as application status alerts and account notifications.
- To improve our AI models, features, and user experience.
How We Store and Protect Your Data
Your uploaded documents are held temporarily during your session and are cleared after your session expires. For registered users, crafted documents are stored in your private dashboard account. We use industry-standard encryption and access controls. Only you and authorized administrators can access your account data.
Data Retention
Public session data is cleared within 30 minutes. Registered user data is retained for the life of your account. You may request deletion of your account and all associated data at any time by contacting us.
Your Rights
- Access: You can view your stored data in your dashboard.
- Correction: You can edit your documents and profile at any time.
- Deletion: You can delete documents or request full account deletion.
- Opt-out: You can opt out of analytics tracking and the FTX™ aggregate dataset at any time.
Third-Party Services
We use trusted third-party providers for payment processing, email delivery, and analytics. These providers have their own privacy policies and are contractually obligated to protect your data.
Children's Privacy
Our services are intended for adults seeking employment. We do not knowingly collect information from children under 16. If you believe a minor has provided us data, please contact us for prompt removal.
Contact Us
If you have questions about this Privacy Policy or your data, email support@credenceresumefit.com.